Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders are processed within 1-3 business days. Delivery typically takes 7-15 business days depending on your location.

Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping times and costs may vary by destination.

How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to track your package at any time.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us to initiate a return.

How long do refunds take?
Refunds are processed within 5-7 business days after we receive the returned item.

Products

Are your products high quality?
Absolutely. We carefully vet all our suppliers and products to ensure they meet our quality standards before listing them in our store.

What if my item arrives damaged?
We're sorry to hear that! Please contact us within 48 hours of delivery with a photo of the damage and we'll make it right.

Contact

How do I reach customer support?
You can reach us via our Contact page. We aim to respond within 24-48 hours.